Responsible gambling

Responsible Gaming at Joo Casino

At Joo Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gaming should be enjoyed responsibly, and we are dedicated to helping you maintain control over your gaming experience.

Setting Deposit Limits

You can set deposit limits on your account to help you manage your spending. This feature allows you to restrict the amount of money you can deposit into your account within a specified period. To set a deposit limit, follow these steps:

1. Log in to your Joo Casino account.
2. Go to the "Account" section.
3. Click on "Deposit Limits".
4. Set your desired deposit limit.

Session Reminders and Reality Checks

We also offer session reminders and reality checks to help you stay aware of your gaming activity. These features can be set up in your account settings:

1. Log in to your Joo Casino account.
2. Go to the "Account" section.
3. Click on "Responsible Gaming".
4. Set up your desired session reminder or reality check.

Self-Exclusion

If you feel that you need a break from gaming, we offer self-exclusion options:

1. Log in to your Joo Casino account.
2. Go to the "Account" section.
3. Click on "Responsible Gaming".
4. Select the self-exclusion option for a specified period.

Temporary and Permanent Self-Exclusion

We offer both temporary and permanent self-exclusion options:

• Temporary self-exclusion: You can exclude yourself from playing for a specific period, after which your account will be reactivated.
• Permanent self-exclusion: Your account will be permanently blocked, and you will not be able to access it again.

Loss Limits

We also offer loss limits to help you manage your gaming losses. To set a loss limit, follow these steps:

1. Log in to your Joo Casino account.
2. Go to the "Account" section.
3. Click on "Responsible Gaming".
4. Set your desired loss limit.

Links to Support Organizations

We are committed to providing support for players who may be experiencing problems related to gaming. We have partnered with several organizations that offer assistance and resources:

• Gamblers Anonymous
• ConnexOntario
• Help & Hope

Provincial Regulatory Oversight

As an offshore operator, we are not subject to provincial regulatory oversight in the same way as licensed operators in Canada. However, we are committed to providing a responsible gaming environment and helping our players maintain control over their gaming experience.

If you or someone you know is experiencing problems related to gaming, please do not hesitate to reach out to us for support. We are here to help.