Terms and conditions
Terms and Conditions of Use
Definitions
In these Terms and Conditions, “Joo Casino” refers to the online platform operated by the Operator, including its website and related services. The terms “User,” “you,” and “your” refer to any individual who accesses or uses the Website.
Acceptance of Terms
By accessing or using the Website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not accept these Terms, you must stop using the Website immediately.
Age Restriction
Access to the Website is limited to individuals who are at least 18 years old, or the higher legal age required in Canada. By using the Website, you confirm that you meet the applicable age requirement and are legally permitted to participate.
Use of the Website
You agree to use the Website only for lawful purposes and in a manner that does not disrupt, damage, or impair the operation of the platform or interfere with other users. All use of the Website must comply with applicable laws and regulations in Canada.
Account Registration and Security
To access certain features, you may be required to create an account with Joo Casino. You are responsible for maintaining the confidentiality of your login details and for preventing unauthorized access to your account. Joo Casino is not responsible for losses resulting from failure to safeguard account information.
Deposit and Withdrawal Terms
The minimum deposit amount is $30, unless stated otherwise. Deposits are generally processed instantly, though in some cases they may take up to 24 hours to appear in your account. Withdrawal requests are processed as quickly as possible after submission and may be subject to identity verification and internal review procedures.
Wagering Requirements
Bonuses and promotional offers are subject to wagering requirements. Unless otherwise stated, bonuses must be wagered at least 50 times the bonus amount before eligible winnings can be withdrawn. Joo Casino reserves the right to modify wagering requirements for specific promotions.
Bonus Terms and Conditions
Bonus funds cannot be combined with other offers unless explicitly stated. Bonus funds expire 14 days after being credited if not used. While a bonus is active, the maximum permitted bet is $7.50 per spin.
Responsible Gaming
Joo Casino promotes responsible gaming and provides tools that allow users to set deposit limits, take breaks, or self-exclude from the platform. Users are responsible for managing their own gaming activity and ensuring it does not negatively impact their personal or financial well-being.
Dispute Resolution
Any disputes arising from or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with applicable arbitration rules. The arbitration process will be conducted in English.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in Canada, without regard to conflict of law principles.
Amendments and Changes
Joo Casino reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the Website after changes are published constitutes acceptance of the revised Terms.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the User and Joo Casino regarding access to and use of the Website and supersede any prior agreements or understandings.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Acceptance of Terms and Conditions
By continuing to access or use the Website, you acknowledge and agree to be bound by these Terms and Conditions, including any future amendments.